At M K Ashirwad (“Company,” “we,” “our,” or “us”), accessible from https://mkashirwad.com/, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our Website, purchase products, or contact us.
By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information (provided by you):
- Name
- Contact details (phone number, email address, billing/shipping address)
- Payment details (processed through secure third-party payment gateways)
b. Non-Personal Information (automatically collected):
- IP address
- Browser type and version
- Device information
- Pages visited, time spent, and browsing activity on our Website
c. Cookies & Tracking:
- We may use cookies, beacons, and similar technologies to enhance your browsing experience, track preferences, and analyze website traffic.
2. How We Use Your Information
We use collected information for:
- Processing and fulfilling your orders
- Delivering products to the correct address
- Responding to queries, complaints, or customer support requests
- Improving our Website, services, and user experience
- Sending order updates, promotional offers, and newsletters (if opted-in)
- Complying with legal and regulatory obligations
3. Sharing of Information
We do not sell, rent, or trade your personal data. However, we may share information with:
- Service Providers & Partners – for payment processing, logistics, and delivery services.
- Legal Authorities – if required by law, regulation, or court order.
- Business Transfers – in case of a merger, acquisition, or restructuring of our business.
4. Data Security
- We implement appropriate security measures (encryption, firewalls, limited access) to protect your data.
- While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Hence, we cannot guarantee absolute security.
5. Data Retention
- We retain personal information as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
- Once no longer needed, data is securely deleted or anonymized.
6. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your personal data (subject to legal/business obligations).
- Opt out of marketing communications at any time.
To exercise these rights, you can contact us using the details provided below.
7. Third-Party Links
Our Website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before sharing personal data.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have unintentionally collected such data, we will promptly delete it.
9. Updates to Privacy Policy
We may update or revise this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our Website after updates indicates acceptance of the revised policy.
10. Contact Us
For any queries, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@mkashirwad.com
Phone: +91 84000 00348
Address: M K Ashirwad, Lucknow, Uttar Pradesh, India